Privacy Policy
WEB SITE ADMINISTRATION
Change Sciences Group, Inc.
11 Penn Plaza Center
5th Floor
New York, NY 10001
USA
www.changesciences.com
INFORMATION COLLECTION AND USE
We respect each site visitor's right to personal privacy. To that end, we collect
and use information throughout our web site only as disclosed in this Privacy Policy.
This statement applies solely to information collected on this web site. Change
Sciences Group, Inc. collects personally identifiable information from our users
at several different points on our Web site. Change Sciences Group, Inc. is the
sole owner of the information collected on Kantuit.com.
Membership
In order to download industry fact sheets, whitepapers and to see inside reports
available for purchase, site visitors are required to complete our registration
form. During registration you are required to give contact information (such as
name and email address). We use this information to keep you informed via email
of user experience trends and to alert you when we release new research that is
in your industry. You can opt out of email communication from us at any time by
clicking on a link at the bottom of the email we send.
We will not share or sell your name, email address, company, or phone number with
any other party.
Once you have completed our registration form, we send you an email at the email
address you provided on the membership registration form. The email contains a link
that validates that you have received the email. When you click on this link you
are immediately taken to the document you requested. We send this email to verify
that your email address is valid and to ensure that you indeed are able to receive
email at this address. This also helps to protect your email address from unauthorized
use.
The system that manages your membership information uses cookies to identify the
computer you used to access our system. Cookies are text files placed on your computer,
to help us analyze how users use the site. The membership cookie contains no personal
information. This cookie persists until you log out of our system to save you the
trouble of logging back in each time you visit the site. If you set your browser
to reject cookies you will be able to use our site, but you will not be able to
become a member or order materials through the site.
Membership information you provide is transmitted via secure socket layer encryption
or SSL.
Orders
If you purchase a product or service from us, we request certain personally identifiable
information from you on our order form. You must provide contact information (such
as name and email) and financial information (such as credit card number and expiration
date).
We use this information for billing purposes and to fill your orders. If we have
trouble processing an order, we will use this information to contact you. Your credit
card number and expiration date are not stored in our database and are sent to a
third party payment gateway for processing via SSL encryption.
All order and payment information you provide is transmitted via SSL encryption.
When you download a document (a report you purchase, an industry fact sheet, etc.)
subjects associated with the documents are associated with your username and are
saved in our database. We use this information to help ensure that the communications
we send to you are relevant to your interests.
Site Use Analysis
This web site uses Google Analytics, a web analytics service provided by Google,
Inc. (“Google”). Google Analytics uses cookies. The information generated by the
cookie about your use of the web site (including your IP address) will be transmitted
to and stored by Google on servers in the United States. Google will use this information
for the purpose of evaluating your use of the web site, compiling reports on web
site activity for web site operators and providing other services relating to web
site activity and internet usage. Google may also transfer this information to third
parties where required to do so by law, or where such third parties process the
information on Google's behalf. Google will not associate your IP address with any
other data held by Google. You may refuse the use of cookies by selecting the appropriate
settings on your browser. By using this web site, you consent to the processing
of data about you by Google in the manner and for the purposes set out above.
COMMUNICATIONS FROM THE SITE
Alerts and Updates
We will occasionally send you information about online user experience trends and
alert you when we release new research in areas in which you have shown interest.
Out of respect for your privacy, we present the option to not receive these communications
at the bottom each email message.
Customer Service
Based upon the personally identifiable information you provide us, we will send
you a welcoming email to verify your username and password. We will also communicate
with you in response to your inquiries, to provide the services you request, and
to manage your account. We will communicate with you by email or telephone, in accordance
with your wishes.
Profile
We store information that we collect through cookies, log files, to create a “profile”
of your preferences. We tie your personally identifiable information, or your purchasing
history, to information in the profile, in order to provide tailored promotions
and marketing offers and to improve the content of the site for you. We do not share
your profile information with third parties, except as noted in Site Use Analysis.
Credit Checks
In order to provide certain services to you, we may on occasion perform a check
through a third party source to verify the creditworthiness of your company. Under
no circumstances will your personal information be used in verifying the credit
of your company.
INFORMATION SHARING AND DISCLOSURE
Aggregate Information (Non-Personally Identifiable)
We do not share aggregated demographic information about our user base with our
partners, except as noted in Site Use Analysis.
Personally Identifiable Information
We do not share personally identifiable information with third parties, except as
noted in Site Use Analysis.
Agents
We may use an outside shipping company to fulfill orders or communicate with you
and a credit card processing company to bill you for goods and services. These companies
do not retain, share, store or use personally identifiable information for any other
purposes.
LEGAL DISCLAIMER
We reserve the right to disclose your personally identifiable information as required
by law and when we believe that disclosure is necessary to protect our rights and/or
to comply with a judicial proceeding, court order, or legal process served on our
web site.
CHOICE/OPT-OUT
We provide you the opportunity to ‘opt-out’ of having your personally identifiable
information used to communicate with you. We give you this opportunity at the bottom
of email we send to alert you to new products and/or services, and to keep you informed
of trends.
If at any time you ask us not to contact you by telephone we will honor that request.
Access to Your Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire
our service, you may ask us to correct, update, or delete your information by contacting
us by postal mail, email or phone.
SECURITY
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method of transmission
over the Internet, or method of electronic storage, is 100% secure, however. Therefore,
while we strive to use commercially acceptable means to protect your personal information,
we cannot guarantee its absolute security.
BUSINESS TRANSITIONS
In the event Change Sciences Group, Inc. goes through a business transition, such
as a merger, acquisition by another company, or sale of all or a portion of its
assets, your personally identifiable information will likely be among the assets
transferred. You will be notified via email of any such change in ownership or control
of your personal information.
NOTIFICATION OF CHANGES
If we change our privacy policy, we will post these changes to this privacy statement.